Pin-Up Live Casino And Slot Promotions Explained
Visit our site, click Sign Up, and provide a valid email, a unique username, and a strong password. Confirm you are at least 18 years old, accept the terms, and complete any requested profile fields. A verification email will be sent; follow the instructions to activate your account and start playing with real money after your identity check if required by our security rules.
We may ask for a government-issued ID (passport or national ID) plus a proof of address (recent utility bill or bank statement). Upload clear, unexpired copies showing your name and address. You may be asked for additional documents if needed to speed up verification.
Standard verification is completed within 24 hours after we receive all required documents. In peak times or if anything is missing, it can take longer. You’ll be notified by email with the outcome and any next steps.
No. Pin-Up restricts users to a single account per person. If you need a break or run into issues, contact Support to discuss self‑exclusion or a temporary pause. For security, we may require identity confirmation before changes.
Click the Forgot Password link on the sign‑in page and follow the prompts to reset your password. If you still can’t access your account, reach Support for help restoring access.
Pin-Up supports a range of options, including cards, popular e-wallets, and bank transfers. Availability depends on your country. All payments flow through secure processors, with no extra charges from Pin-Up on deposits.
The typical minimum deposit is 10 EUR (or the equivalent in your currency). Larger top‑ups are allowed to suit your playing style.
Deposits are usually credited instantly. If you don’t see the funds after a few minutes, try logging out and back in, or contact Support for a quick check on your transaction.
Withdrawals require your account to be verified. Processing times are typically 24–48 hours, and the funds reach your method within up to five banking days depending on the provider. There is no withdrawal processing fee charged by Pin-Up.
We apply clear limits to protect you. The standard withdrawal amount is 20 EUR (or equivalent) minimum. Weekly and monthly caps may apply based on your account status and the verification level; larger requests may require additional checks.
Open the cashier to view the status. If it remains unresolved after the stated processing window, contact Support with your transaction ID and a screenshot if available so we can trace and resolve it quickly.
New players can claim a welcome package that typically includes a 100% match on the first deposit up to a set cap plus a bundle of Free Spins on selected slots. The exact offer and qualifying games are shown in the Promotions section when you sign up.
Bonus funds come with wagering requirements before you can withdraw. For example, a bonus may require 30–40x the bonus amount in eligible bets, with minimum odds per bet set at 1.8 or higher. Free spins usually carry their own separate wagering, such as 40x the winnings from the spins.
Yes. While a bonus is active, there is typically a maximum bet limit (for example 5 EUR) per spin or per bet when wagering the bonus. This helps ensure fair play and smooth progress toward meeting the wagering requirements.
Bonuses have expiry periods (commonly 7–14 days) from the moment they are claimed. Make sure you meet the wagering requirements before the expiry date or any remaining bonus funds may be forfeited.
Yes. If you opt out within the allowed window, you’ll settle the bonus according to the terms. Once canceled, the bonus cannot be reactivated.
Pin-Up rewards ongoing play with a multi‑tier loyalty system. Active play earns points automatically, unlocking new levels and benefits as you progress. Points can sometimes be spent in an in‑site shop or exchanged for rewards, depending on your tier.
Set daily, weekly, or monthly deposit and loss limits in your account. You can also enable session limits to cap how long you play in one sitting.
You can request a cool‑off period or self‑exclusion at any time. Support will guide you through options (e.g., 7–30 day breaks or longer) and help you reopen your account when you’re ready, if applicable.
We use industry‑standard security measures, including 256‑bit SSL encryption, to safeguard your personal and financial information. Your data is handled with strict confidentiality and never shared with third parties beyond the required processing partners.
Support is available 24/7 via Live Chat and email. If you have questions about responsible gaming or need immediate assistance, reach out any time and our team will respond promptly.